Generally we do NOT charge artwork fees for logos provided electronically as .jpg, .pdf, .ai etc for printing. That said however, if the artwork supplied is too low resolution, a photograph, or a family crest that we need to spend a long time digitally redrawing we will charge an artwork fee..
For Engraving
We own all artwork that we have redrawn for all 'free engraving' purposes. If you would like a copy, you may need to purchase it. Please do not ask us to redraw copyrighted logos
Basically the measurement supplied in the product description is the actual height, from the bottom of the base of the award/trophy to the uppermost top tip. Most of our measurements are in inches, and we have rounded up to the nearest inch.
Different trophies are made of different materials. The Details are mentioned below each trophy in the description section ABS/Resin is a dense, moulded plastic. It does not feel plastic, but feels and looks more ceramic in nature. Resin is hard, but can be broken if dropped from a height, and not easily glued back together. That said, it is definitely the most popular choice of material when it comes to trophy selection.
We are pretty good and our systems second to none, but... we are only human after all, and spelling mistakes do happen. We will immediately replace the print should we make an error of any sort, on a no quibble guaranteed policy. Should the mistake be yours, we will be happy to rectify this at no charge in certain circumstances only & at our discretion. Should the award be glass or crystal, these mistakes can NOT be rectified, and a new award will need to be purchased. We simply cant change spelling on these, no matter how small, as they are permanently laser engraved.
Unfortunately we can NOT accept any orders or engraving details over the phone. All orders are to be sent electronically by email. This completely eradicates mistakes and allows for a smoother order process.
It is no problem to change your engraving at any stage until you have received the printing/engraving commenced email. However, once we have sent this email (or your order has been updated to print/engraved on the system), you will need to pay for replacement prints/plates for your trophies, or for the whole trophy in the case of glass / crystal awards. But don't worry, in the case of replacement of prints this is not an expensive exercise at all. If you have already received your trophies, we are more than happy to post out the new plates, and the old ones simply peel off and the new ones stick on with their self-adhesive backing.
No the prices are Not inclusive of taxes.
Yes, 50% Advance payment is required for confirming an order.
You can always contact us to ensure if the trophies you liked are in stock/ available in the expected date of when you need them.
We supply a wide range of sports trophies, corporate awards and trophies for other events. If they are not listed in the desired section please don’t assume we don’t care for you. We have a varieties of ways to make awards specific to your event. We have a variety of logos and centres that we can add to the trophies/awards to make them fit your desired event. You can always contact us and we will be more than happy to offer some advice.